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Privacy Policy

This privacy policy explains how Spadoom AG ("we", "us", "our") collects and processes personal data when you visit spadoom.cloud. This site is a product marketing website for Spadoom AG's software solutions. It is governed by the Swiss Federal Act on Data Protection (nDSG).

1. Data Controller

Spadoom AG
Baarerstrasse 14
6300 Zug
Switzerland

Email: info@spadoom.com
Phone: +41 (0) 44 577 76 75

2. Data We Collect

We collect the following categories of personal data:

a) Contact Form Submissions

When you use our contact form, we collect the information you provide, which may include your name, email address, company name, and message content. This data is submitted voluntarily and used solely to respond to your enquiry.

b) Server Logs

When you visit our website, our hosting provider automatically collects technical data such as your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is necessary for the secure operation of the website and is processed on the basis of our legitimate interest.

c) Analytics Data

With your consent, we use Google Analytics and Google Tag Manager to analyse website usage. These tools collect anonymised data about page views, session duration, approximate geographic location, and device information. This data helps us improve our website and understand how visitors interact with it.

3. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to enquiries submitted through the contact form
  • To ensure the technical operation and security of the website
  • To analyse and improve website performance and user experience (with consent)
  • To comply with legal obligations

4. Third-Party Processors

We use the following third-party service providers to operate this website:

  • Cloudflare, Inc. (USA) — Website hosting and content delivery. Cloudflare may process IP addresses and technical request data. Cloudflare Privacy Policy
  • Google LLC (USA) — Google Analytics and Google Tag Manager for website analytics (only activated with your consent). Google Privacy Policy
  • Resend, Inc. (USA) — Email delivery service for contact form submissions. Resend Privacy Policy

Where data is transferred to providers in the United States, appropriate safeguards are in place, including standard contractual clauses and, where applicable, additional technical measures to ensure an adequate level of data protection.

5. Cookies and Local Storage

This website uses the following storage mechanisms:

  • spadoom_cloud_consent (localStorage) — Stores your cookie consent preference. This is a strictly necessary item and does not require consent.
  • Google Analytics cookies (_ga, _ga_*) — Set only after you give consent via our cookie banner. These cookies are used to distinguish users and track sessions. They expire after up to 2 years.

You can withdraw your consent at any time by clearing your browser's local storage and cookies, or by using the cookie settings on this website.

6. Data Retention

  • Contact form data: Retained for as long as necessary to handle your enquiry, and thereafter for up to 3 years for follow-up purposes, unless a longer retention period is required by law.
  • Server logs: Automatically deleted after 30 days.
  • Analytics data: Retained by Google Analytics for up to 14 months, after which it is automatically deleted.

7. Your Rights

Under the Swiss Federal Act on Data Protection (nDSG), you have the following rights regarding your personal data:

  • Right of access: You may request information about the personal data we hold about you.
  • Right to rectification: You may request correction of inaccurate personal data.
  • Right to erasure: You may request the deletion of your personal data, subject to legal retention obligations.
  • Right to data portability: You may request your data in a commonly used, machine-readable format.
  • Right to object: You may object to the processing of your personal data at any time.

To exercise any of these rights, please contact us at info@spadoom.com.

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe your data has been processed unlawfully.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this page periodically. The current version always applies.

Last updated: March 2026